Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
FAQs
Understanding the Claims Process | Allianz Global Assistance? ›
Gather any documents that support your claim. This might include receipts, official reports, medical records, photos, or other required documents. Our claims experts will closely review these documents to fully understand your situation and confirm your losses, so it's important to gather as many details as possible.
How do I use Allianz Global Assistance? ›Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.
How to get a refund from Allianz Global Assistance? ›For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.
How long does Allianz take to process a claim after? ›Upon receipt of the required documents, we will process your claim within 10 business days or within the applicable state requirements.
Is Allianz easy to claim? ›Claims made easy
At Allianz, we are committed in ensuring that your insurance claims is made easy every step of the way so you can continue focusing on what's truly important in your life.
You'll receive your funds through the payment method you selected when you filed your claim. If for some reason the direct deposit or debit card payment fails to go through (this can happen if your account number is incorrect), you'll receive a check to the address we have on file for you.
What is not covered by Allianz travel insurance? ›Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)
Does Allianz cover full refund? ›If you cancel your trip for a Covered Reason, you must notify Allianz Global Assistance and your travel supplier(s) within 24 hours of the cancellation to qualify for full reimbursem*nt. Allianz Global Assistance can be reached at 1-844-310-1578 for assistance with opening your claim.
Does Allianz pay out? ›As soon as your claim is processed, we will make payment; however, please be aware that it may take up to 10 working days for the money to show up in your bank account due to bank transaction timelines.
Does Allianz give refunds? ›Good news – you can purchase a plan, read it cover to cover, and if you aren't completely satisfied, you can request a refund within 15 days of your purchase, as long as you haven't started your trip yet or initiated a claim.
Is Allianz good with claims? ›
Our Comprehensive Car Insurance customers rated their claim experience 4.4 out of 5 over the last year.
How much is the Allianz assistance fee settlement? ›To settle the Actions on behalf of all Defendants, AGA has agreed to a Settlement Amount of $19.75 million from which Cash Payments may be made to affected Class Members.
How to file a claim with Allianz Global? ›Visit our online Claims Portal to file your claims
you can submit your claim online through our secure Claims Portal for faster claim processing. Any medical expenses which you've paid for out of pocket can also be submitted through the Claims Portal.
Allianz Weaknesses
Heavily dependent on automobile market. Stiff competition with other major players.
Allianz Insurance has an 'Excellent' Trustpilot rating of 4.5 out of five, based on more than 17,100 reviews.
How long does an Allianz direct deposit take? ›Direct Deposit: You should receive your direct deposit within 2-5 business days, once your claim is approved for payment. Debit Card: We'll send payment to your debit card immediately, once your claim is approved. Your funds may not show up right away, as your bank may require time to process the transaction.
What type of insurance is Allianz Global Assistance? ›As a principal provider of travel insurance, corporate assistance, and concierge services, we can help our customers find solutions to any travel-related problem.
What is a covered reason for trip cancellation? ›Here are some examples: The unexpected death, sickness or injury of you, a travelling companion, or a family member. You need to attend the birth of a family member's child. Travel carrier cannot get you to your destination due to a natural disaster or severe weather.
How to claim compensation from travel insurance? ›Contact your insurer as soon as possible and ask them to send you a claim form. They may be able to email this to you to speed things up. Complete the claim form carefully and keep a copy for yourself. You'll need to include copies of all paperwork that will help your claim, including receipts or medical certificates.