Cancelling Flight Tickets (2024)

Cancelling Flight Tickets (1)

Cancelling Airline Tickets

Need to cancel your flights? This guide will take you through the steps you can take to cancel your flights. Learn more about airline policies and whether you'll be entitled to a refund. Still have questions? You can also visit our customer help page for more FAQs, or contact our Customer Service team.

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Cancelling Flight Tickets (2)Cancelling Flight Tickets (3)

How Can I Cancel a Flight Ticket?

If you've made the wrong booking or can no longer travel on a flight you've paid for, you might decide you'd prefer to cancel your flight. If this is the case for you, Alternative Airlines is here to help. There are two easy options to help you cancel your flight booking:

1. Self-service flight cancellation via 'Manage my booking'

Sign-in online via'Manage my booking' using your booking reference. Within just a few clicks, you can quickly and easily cancel your flights. Before you choose to proceed with your cancellation, we'll display the total refund that you'll be entitled to, based on the fare rules of your airline.

Note that many flight tickets are non-refundable, as per the airline's terms and conditions.

2. Contact us

You can also contact us through our contact page and we'll explain to you the policy of your airline/ticket and whether you can get any money back.

Cancelling Flights Within 24 Hours

Although every airline has a different policy, many airlines will allow you to cancel flight tickets within 24 hours and give you a refund, even if you've bought a non-refundable airline ticket. If you've bought an airline ticket and want to cancel it on the same day, you can do so easilyvia 'Manage my booking'. Airlineterms and conditions apply.

How to cancel a flight and get your money back?

If you make sure you purchase a refundable airline ticket, you'll be able to cancel your flight for any reason and get your money back.Alternative Airlines makes it easy to book refundable flights. Visit ourrefundable flights page to find out how you can ensure you only book flights that are refundable. Airline terms and conditions apply.


Cancel Your Flights Due to a Family Emergency

If you need to cancel your flight because of a family emergency, don't hesitate to contact us and we'll let the airline know. Some airlines give partial or full refunds due to the loss of a family member. However, it'll depend on the airline's policy. Read more onbereavement flights and funeral assistance on flights.

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Cancelling Flights FAQs

Can you cancel flight tickets?

Yes. You can cancel flight tickets. However, if you haven't purchased a fully refundable ticket, you may not be entitled to a refund. In some instances, the airline may apply acancellation fee.

Can I cancel my flights and get a refund?

Whether the ticket fare is refundable will depend on the conditions of the ticket. A refund can only be provided for the value of the ticket. Payment processing fees, cancellation protection and baggage protection fees are non-refundable. Cancelling flights can incur a cancellation fee, as levied by the airline.

How to cancel a flight?

Youcan sign in via 'Manage booking' at the top of the page and easily submit a cancellation request.This option is only available with eligible airlines. Alternatively, you can cancel your flight by contacting us through our contact page and detailing your reasons for cancelling.

Who can cancel a flight?

Only the airline itself can cancel the flight. As a travel agency, we have to adhere to therules and regulations of each airline. We'll always contact the airline for you, explain the situation and try and get you your money back. However, only the airline itself can cancel the flight.

Does cancelling flights cost money?

Cancelling flights can incur a fee. A cancellation fee charged is sometimes charged bythe airline, depending on the terms and conditions of your ticket. If you purchase a fully-refundable flight ticket, this fee may not apply.

You might be wondering why you would pay money to cancel a flight that you're not flying on. However, if you've bought a return ticket and you don't show up for the outbound flight without cancelling your flight, some airlines will automatically cancel the return flight. So, if you intend on usingthe return ticket, it might best to pay to cancel your outbound flight, as it will save you money in the long-term.

Can I cancel a flight after check-in?

Yes. You can cancel your flight after check-in or at any time before the flight. However, unless you have a refundable airline ticket, it's unlikely that you'll get any money back.

Can you cancel flights on Southwest?

Yes. You can cancel flights on Southwest. You can either buy a refundable Southwest flight, cancel and get your money back at any time before the flight. Or, if you have bought a non-refundable Southwest flight, you might be able to get your money back if you contact or submit a cancellation requeston the day that you bought your flight. If you contact us after this time and you have purchased a non-refundable airline ticket, you'll most likely not be able to get your money back when cancelling the Southwest flight.

Can you cancel flights on Spirit?

You can cancel Spirit Airlines flights at any time, but you might not be able to get your money back if you have a non-refundable Spirit flight ticket.

Can I cancel my flight due to pregnancy?

You can cancel your flight for any reason, but you won't receive any money backif you cancel your flight due to pregnancy.The only way you might be able to get money back after you cancel your flight is if you buy travel insurance. However, make sure that your insurance covers pregnancy.

If you're pregnant and have a flight booked, please check with your doctor whether it's safe for you to fly. Read more about flying while pregnant on our passenger services page.

What if my flight is cancelled due to weather?

If your flight is cancelled due to weather, you might be entitled to a refund. It will usually depend on the airlines' policy. When you book your flights through Alternative Airlines, we offer the option to add Cancellation Protection to your booking. This will cover you if you need to cancel your flights for a number of unforeseen circ*mstances, including adverse weather. Terms and conditions apply.

Can I cancel my flights online?

Yes! As well as contacting our Customer Service Team, you can also request to cancel your booking by signing into 'Manage my booking' (at the top of the page), and easily submitting a cancellation request. This option is only available with eligible airlines.

Cancelling Flight Tickets (2024)

FAQs

What are valid reasons to cancel a flight and get a refund? ›

Top Reasons Most People Cancel Trips
  • Injury or Illness. Sickness and injury are the top reasons for cancelling a trip. ...
  • Death. ...
  • Natural Disaster. ...
  • Acts of Terrorism/Evacuation. ...
  • Financial Default of the Travel Company.
  • Death or Hospitalization of Host.
  • Residence Damage. ...
  • Jury Duty or Military Deployment.

Is it better to no show or cancel a flight? ›

If you know you can't make a scheduled flight, it's better to cancel your flight rather than be a no-show. If you cancel, you might receive a partial or whole credit for the fare purchased, to be applied to a future flight.

What are valid medical reasons for flight cancellation? ›

The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member.

How to cancel an airline ticket without penalty? ›

If your flight is at least 7 days away from the time of booking, you are entitled to a full refund within the first 24 hours of booking with no fee. . In response to this, many OTAs offer even more flexibility than the regulations require. Many airlines offer more flexibility than this too.

Can I get a full refund if I cancel my flight? ›

Canceling a nonrefundable fare will result in an e-credit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

What are the types of cancellation reasons? ›

Cancellation Reason Types
  • Decline by screening.
  • Withdrawal.
  • Insured death.
  • Closed by Claim.
  • Cancelled by client.
  • Cancelled.

What happens if you just don't show up for a flight? ›

'No-show' policies mean that if someone does not travel on their outbound flight, then all other connecting or return flights associated with the booking will be automatically cancelled. New tickets will need to be purchased for returning or connecting flights, if travel on these flights is still intended.

How much notice do you need to cancel a flight? ›

It's important to note that this 24-hour rule is only applicable when you book directly through the airline—not if you're booking through an online travel agency (OTA). However, many OTAs, such as Priceline, have similar 24-hour cancellation policies.

How late can you cancel a flight? ›

Airlines are required by the U.S. Department of Transportation to refund your money if you cancel a flight within 24 hours of booking unless they offer a free 24-hour hold option when shopping for tickets.

Can I cancel a flight due to mental health? ›

Cancellation is likely to be covered under travel insurance if a medical professional deems you unfit to travel owing to your anxiety and in circ*mstances such as an unexpected medical emergency occurring that stops you from travelling.

Do airlines verify doctor's notes? ›

There is a chance that you could get in trouble if your airline finds out your doctor's note is fake. You may be asked to leave the plane, and you could also face legal penalties. It is important to be honest with your airline and provide them with accurate information.

Can you cancel a flight due to sickness? ›

* Customers who cannot travel as planned due to illness must provide an official medical certificate from a doctor in order to change their reservation or receive a refund.

Is no-show the same as cancellation? ›

“No Show” shall mean any patient who fails to arrive for a scheduled appointment. “Same Day Cancellation” shall mean any patient who cancels an appointment less than 24 hours before their scheduled appointment.

What is the difference between no-show fee and cancellation fee? ›

The no-show fee for airlines is a charge if you don't board your flight without canceling it in advance. If you miss your flight and haven't canceled, you'll likely have to pay a fee, and you may lose the value of your ticket. Always cancel if you can't make it to avoid this fee.

What happens if I skip a leg of my flight? ›

If legs are missed, airlines can cancel the whole journey, including any future returns. This is something that travelers often forget about. They may change plans on the spur of the moment, choosing a scenic road trip or rail journey, but plan to use their pre-booked return for the trip home.

Should I cancel my flight or just not show up on Reddit? ›

Since there's no money out of cancelling, you should just no show the flight. If it does get cancelled or significantly delayed, you can get a full refund given back to you. This is the only correct answer. NOTE: IF YOU HAVE A RETURN FLIGHT ON A ROUND TRIP TICKET YOU NEED TO CANCEL AND REBOOK.

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