Allianz Global Assistance (AGA) travel protection $19.75M class action settlement (2024)

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Lawsuit Filed

Class Certified

Settlement Approved

Open for Claims

Claims Period Closed

Status: In progress

Elgindy, et al. v. AGA Service Co., et al.

  • Deadline to file a claim: 01/25/2024
  • Proof of Purchase Required: No
  • Potential Individual Reward: Varies
  • Total Settlement Amount: $19.75 million
  • Locations
    • California
    • Washington

Status: In progress

Elgindy, et al. v. AGA Service Co., et al.

  • Deadline to file a claim: 01/25/2024
  • Proof of Purchase Required: No
  • Potential Individual Reward: Varies
  • Total Settlement Amount: $19.75 million
  • Locations
    • California
    • Washington

Status: In progress

Elgindy, et al. v. AGA Service Co., et al.

  • Deadline to file a claim: 01/25/2024
  • Proof of Purchase Required: No
  • Potential Individual Reward: Varies
  • Total Settlement Amount: $19.75 million
  • Locations
    • California
    • Washington

Status: In progress

Elgindy, et al. v. AGA Service Co., et al.

The settlement benefits California and Washington purchasers of certain travel and event ticket insurance plans offered by Allianz. The California class includes California residents who purchased one or more qualifying travel and/or event protection plans between Sept. 4, 2016, and Sept. 30, 2023, for a trip or event within California. The Washington class includes Washington residents who purchased one or more qualifying travel and/or event protection plans between April 2, 2018, and Sept. 30, 2023, for a trip or event within Washington.

  • Deadline to file a claim: 01/25/2024
  • Proof of Purchase Required: No
  • Potential Individual Reward: Varies
  • Total Settlement Amount: $19.75 million
  • Locations
    • California
    • Washington

Status: In progress

Elgindy, et al. v. AGA Service Co., et al.

The deadline to submit a claim has passed.

  • Deadline to file a claim: 01/25/2024
  • Proof of Purchase Required: No
  • Potential Individual Reward: Varies
  • Total Settlement Amount: $19.75 million
  • Locations
    • California
    • Washington

Top Class Actions|December 1, 2023

Category: Closed Class Actions

Follow Article

This settlement is closed!

Please see what other class action settlements you might qualifyto claim cash from in ourOpen Settlementsdirectory!

Allianz Global Assistance (AGA) travel protection $19.75M class action settlement (12)

Allianz Global Assistance (AGA) agreed to a $19.75 million class action lawsuit settlement to resolve claims that it charged an illegal assistance fee on travel and event protection plans offered through airline carriers and event ticket sellers.

The AGA class action settlement benefits California and Washington purchasers of certain travel and event ticket insurance plans Allianz offers.

The California class includes California residents who purchased one or more qualifying travel and/or event protection plans between Sept. 4, 2016, and Sept. 30, 2023, for a trip or event within California.

The Washington class includes Washington residents who purchased one or more qualifying travel and/or event protection plans between April 2, 2018, and Sept. 30, 2023, for a trip or event within Washington.

According to the class action lawsuit, Allianz charged an illegal fee for “non-insurance assistance services” that was deceptively hidden from consumers at checkout. Plaintiffs claim these fees violated both California and Washington consumer protection laws.

Allianz Global Assistance offers travel insurance policies and other travel-related services.

AGA hasn’t admitted wrongdoing but agreed to pay an undisclosed sum as part of a settlement to resolve the class action lawsuit.

Under the settlement terms, class members can receive up to 75% of the assistance fees they paid as part of their Allianz travel or event protection plan(s). Compensation amounts will vary depending on when the plans were purchased.

Plans purchased by California class members between Sept. 4, 2016, and July 31, 2019, or by Washington class members between April 2, 2018, and April 7, 2020, will result in 75% refunds.

Plans purchased by California class members between Aug. 1, 2019, and Sept. 30, 2023, or by Washington class members between April 8 and Sept. 30, 2020, will result in 40% refunds.

Claimants who purchased multiple plans in different periods may receive differing compensation rates for each plan.

Class members could receive up to double their projected refund amounts depending on the number of claims filed.

For example, instead of receiving 75% refunds, class members could receive 150% refunds. Similarly, 40% refunds could be doubled to 80% refunds. However, this is not guaranteed, and if a large number of claims are filed, refunds could be reduced below the expected refund amount.

The deadline for exclusion and objection is Jan. 25, 2024.

The final approval hearing for the AGA class action lawsuit settlement is scheduled for Feb. 22, 2024.

In order to receive settlement benefits, class members must submit a valid claim form by Jan. 25, 2024.

Who’s Eligible

California class: California residents who purchased one or more qualifying travel and/or event protection plans between Sept. 4, 2016, and Sept. 30, 2023, for a trip or event within California.

Washington class: Washington residents who purchased one or more qualifying travel and/or event protection plans between April 2, 2018, and Sept. 30, 2023, for a trip or event within Washington.

Potential Award

Varies

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

01/25/2024

Case Name

Eligindy, et al. v. AGA Service Co., et al., Case No. 4:20-cv-06304-JST, in the U.S. District Court for the Northern District of California

Tasakos v. AGA Service Co., et al., Case No. 2:22-cv-00433-RSM, in the U.S. District Court for the Western District of Washington

Final Hearing

02/22/2024

Settlement Website

Claims Administrator

Assistance Fee Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA19103
844-665-0015

Class Counsel

Seth A Safier
GUTRIDE SAFIER LLP

Defense Counsel

Gayle I Jenkins
WINSTON & STRAWN LLP

Anthony Todaro
DLA PIPER LLP

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  1. Annette Allen says:

    March 8, 2024 at 7:01 am

    I know it’s closed but I am pissed! I’m out $501! I purchased tickets through Ticketmaster and couldn’t access them. I had insurance through Allianz, . Neither one will refund me my $ !

    Reply

  2. robert harris says:

    January 25, 2024 at 7:42 am

    We bought travel protection for cruise 2022 and the flight with Southwest Airlines was canceled 12/26/22. They never reimbursed us and fought 1yr with Virgin Cruise which finally got cruise rebooked but no money back from insurance we paid.

    Reply

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12 thoughts onAllianz Global Assistance (AGA) travel protection $19.75M class action settlement

  1. Annette Allen says:

    March 8, 2024 at 7:01 am

    I know it’s closed but I am pissed! I’m out $501! I purchased tickets through Ticketmaster and couldn’t access them. I had insurance through Allianz, . Neither one will refund me my $ !

    Reply

  2. robert harris says:

    January 25, 2024 at 7:42 am

    We bought travel protection for cruise 2022 and the flight with Southwest Airlines was canceled 12/26/22. They never reimbursed us and fought 1yr with Virgin Cruise which finally got cruise rebooked but no money back from insurance we paid.

    Reply

« Previous12

Leave a Reply

Please note: Top Class Actions is not a settlementadministrator or law firm. Top Class Actions is a legal news sourcethat reports on class action lawsuits, class action settlements,drug injury lawsuits and product liability lawsuits. Top ClassActions does not process claims and we cannot advise you on thestatus of any class action settlement claim. You must contact thesettlement administrator or your attorney for any updates regardingyour claim status, claim form or questions about when payments areexpected to be mailed out.

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Allianz Global Assistance (AGA) travel protection $19.75M class action settlement (2024)

FAQs

Is the Aga class action settlement real? ›

To settle the Actions on behalf of all Defendants, AGA has agreed to a Settlement Amount of $19.75 million from which Cash Payments may be made to affected Class Members.

How much is the Allianz assistance fee settlement? ›

For all Defendants, AGA has agreed to a $19.75 million Settlement Amount, from which aggrieved Class Members may receive Cash Payments. Claim by January 25, 2024, to receive an Allianz Settlement Payout.

How do I get my full refund from Allianz? ›

For the fastest service, you can cancel your plan by visiting our online plan management tool. For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip.

How long does it take Allianz to pay out? ›

Upon receipt of the completed claim form packet and certified death certificate, the Allianz Claims department will evaluate your claim within 10 business days (or within applicable state requirements). Depending on the option selected, payment will be sent to the beneficiary.

How do I know if I'm in a class action lawsuit? ›

You can also look up class action lawsuits and settlements on the sites ClassAction.org or Consumer-Action.org.

Is class action settlement income? ›

There is no minimum amount necessary before reporting. You report it as income based on what the settlement was supposed to replace. If the settlement is paying for a physical injury then it's not taxable. However, if there is a payout for emotional/punitive damages then you report all of it.

How do I check my Allianz claim? ›

It's easy to check your claim status anytime online. You can also call us at 1-888-497-6992. Having your claim number will make it faster to find your status. Keep in mind that filing a claim isn't a guarantee of payment.

Does Allianz pay out claims? ›

Depending on the incident and type of cover you have, we may organise to repair or replace your car, or pay out your claim. We finalise your claim, to help keep you moving.

What is the claim settlement rate? ›

The individual death claim settlement ratio of the life insurance industry was 98.45% in 2022-23. It means that the life insurance industry settled over 98% of the total individual death claim requests received during FY 2022-23.

How do I know my full refund amount? ›

If you filed Form 1040, Form 1040-SR, or Form 1040-NR, use the amount on Line 35a. If you filed Form 1040-PR or Form 1040SS, the refund amount is found on Line 14a.

How do I get my refund amount? ›

Use the IRS Where's My Refund tool or the IRS2Go mobile app to check your refund online. This is the fastest and easiest way to track your refund. The systems are updated once every 24 hours. You can contact the IRS to check on the status of your refund.

What is not covered by Allianz travel insurance? ›

Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)

How long does it take to receive a check from Allianz? ›

Upon receipt of the required documents, we will process your claim within 10 business days or within the applicable state requirements.

Is Allianz travel insurance good? ›

Allianz is a popular choice among business travelers due to its AllTrips Executive travel insurance policy with coverage for lost, stolen or damaged business equipment and rental car insurance. Earning 4.1 out of 5 stars, our expert reviewers think Allianz is a great choice for international travel insurance.

Why do insurance payouts take so long? ›

Insurance companies see a personal injury claim as an interest-free loan. If it takes two to three years to settle, the insurance company is not required to pay interest on top of the settlement amount. In essence, that enables insurance companies to delay payment.

What is the settlement for the Elgindy v Aga service? ›

Defendants have agreed to create a common fund of $19.75 million, which will be used to pay Cash Payments to Settlement Class Members as follows: (a) Authorized Claimants who purchased Tranche 1 Plans shall receive 75% of the Assistance Fees AGA collected from those Authorized Claimants who purchased those Tranche 1 ...

Is Elgindy et al V Aga Service Co et al real? ›

(April 1, 2021) - Allianz Global Assistance and two other insurers must face a proposed class action alleging they misled consumers who bought insurance on ticketing and travel websites by not adequately disclosing an additional fee, a California federal judge has ruled. Elgindy et al. v. AGA Service Co.

How much is the payout for the LG class action lawsuit? ›

LG has not admitted any wrongdoing but has agreed to resolve the claims against them with a $1.5 million LG refrigerator class action settlement. Under the terms of the deal, LG customers can collect cash payments depending on their situation.

Can I get a loan on my class action settlement? ›

There are some caveats for pre-settlement funding, however. Similar to other personal injury lawsuits, you can borrow up to 20% of the expected settlement upfront before your class action lawsuit settles.

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