Why is there no record of my return at Where's My Refund (WMR)? (2024)

There are a few reasons why you may be getting the following message at Where's My Refund:

We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgment e-mail that your tax return was received by the IRS.

  • Your e-filed return wasaccepted(received) by the IRS less than 24 hours ago. Wait at least 24 hours after acceptance before using WMR.
  • Your return is stillpending.
  • You never e-filed.You canquicklyfind out if you did bychecking your status.
    • If you don't see a status, go through the TurboTaxFile section again. Be sure togo all the way to the end and selectTransmit my returns now.
  • You mailed your return less than 4 weeks ago. Paper-filers should wait 4 weeks before using WMR.
  • If it's late January or early February, WMR can be overwhelmed by early filers. Call the WMR automated hotline instead: 1-800-829-1954.

Tip: If you see the message You may not have entered your information correctly, select the Re-Enter button to try again. In particular, make sure you enter your exact federal refund dollar amount. You can get this number from your Form 1040, line 35a.

Why is there no record of my return at Where's My Refund (WMR)? (2024)
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