The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index. The insurance companies with the next most complaints are Ocean Harbor Insurance and California Casualty.
The National Association of Insurance Commissioners (NAIC) generates a score for all major insurance companies. The market average is a score of 1, and any score above 1 means the company receives more complaints than the average insurer its size.
Auto Insurance Companies with the Most Complaints
Source: NAIC Complaint Index
Popular Insurance Companies with the Most Complaints
Conversely, the car insurance companies with the fewest complaints are Chubb, Cincinnati Insurance, and The Hartford.
To learn more, check out WalletHub’s guide to the best car insurance companies.
This answer was first published on 02/08/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
FAQs
The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index.
Which insurance company denies the most claims? ›
Claim denial rates by insurance company
Company | Claim denials |
---|
UnitedHealthcare | 32% |
Anthem | 23% |
Aetna | 20% |
CareSource | 20% |
1 more rowApr 24, 2024
Who is the most trusted insurance company? ›
Best Car Insurance Companies of May 2024
Best car insurance category | Company winner |
---|
Best insurance company overall | Travelers |
Best insurance company for affordability | NJM |
Best insurance company for accident forgiveness | Geico |
Best insurance company for having few customer complaints | American Family |
4 more rows4 days ago
Which homeowners insurance companies have the highest customer satisfaction? ›
5 Best Homeowners Insurance Companies for Paying Claims
Provider | Our Rating (out of 5) | J.D. Power Claim Satisfaction (out of 1,000) |
---|
Allstate | 4.8 | 868 |
Liberty Mutual | 4.5 | 869 |
Progressive | 4.5 | 851 |
Average | 4.2 | 869 |
2 more rowsApr 22, 2024
What is the number one insurance company in the US? ›
State Farm is the nation's largest car insurance company, accounting for 16.8% of all auto policies sold.
What is the biggest insurance company to fail? ›
Mutual Benefit Life Insurance Co: Serving the life insurance industry in the three-year rehabilitation of Mutual Benefit Life Insurance Company, the largest US insurer ever to fail.
What's the worst medical insurance company? ›
Here are what some consider to be the ten worst insurance companies in the United States:
- UnitedHealth. ...
- State Farm. ...
- Elevance Health (formerly Anthem) ...
- Unum. ...
- Federal Employee Benefits. ...
- Farmers. ...
- Liberty Mutual. ...
- USAA. USAA started in 1922, and like Farmers, it's one of the country's biggest homeowner's insurance companies.
Is progressive known to deny claims? ›
Fraud: In rare cases, Progressive may suspect fraud or misrepresentation related to your claim and deny coverage on that basis. Lack of coverage: They could deny the claim if it is determined you do not actually have coverage for the type of loss or damage involved.
Which insurance company has highest claim settlement? ›
In terms of number of policies settled during 2022-23, Max Life Insurance has the highest claim settlement ratio of 99.51%. With a 99.39% claim settlement ratio, HDFC Life Insurance came second on the list. Aegon Life Insurance bagged the third position with a 99.37% claim settlement ratio.
Who typically has the cheapest insurance? ›
The top 10 cheapest car insurance companies are Nationwide, Geico, State Farm, Travelers, Progressive, AAA, Allstate, Chubb, Farmers and USAA.
The Cheapest Car Insurance Companies
| Company | Learn More |
---|
#1 | USAA » 4.9 U.S. News Rating | Compare Quotes » (855) 939-3108 |
#2 | Erie Insurance » 3.4 U.S. News Rating | Compare Quotes » |
#3 | Auto-Owners » 4.7 U.S. News Rating | Compare Quotes » |
#4 | Nationwide » 4.1 U.S. News Rating | Compare Quotes » |
2 more rowsApr 17, 2024
What's the best car insurance coverage to have? ›
Key Takeaways
- You should carry the highest amount of liability coverage you can afford, with 100/300/100 being the best coverage level for most drivers.
- You may need to carry additional coverages to protect your vehicle, including comprehensive, collision and gap coverage.
Who's the best homeowners insurance? ›
The best home insurance companies in May 2024
Insurance Company | Best for | Average annual premium* |
---|
Allstate | Best overall | $2,326 |
Lemonade | Best for digital experience | N/A |
Chubb | Best for high-value home coverage | $3,578 |
Amica | Best for customer experience | $1,863 |
6 more rows
Who is the most expensive homeowners insurance? ›
Travelers is the most expensive homeowners insurance company for $200,000, $350,000, $500,000 and $750,000 dwelling coverage amounts. Rates vary significantly among companies because they each have their own formulas for pricing.
What company has the best customer service? ›
10 Companies Providing Excellent Customer Service Examples
- Apple: Personalized Approach to Technical Support. ...
- Amazon: Seamless Returns and Refunds. ...
- Zappos: Going the Extra Mile. ...
- Southwest Airlines: Empowering Employees. ...
- Ritz-Carlton: Anticipating Customer Needs. ...
- Slack: Efficient and Responsive Support.
Which company got the fewest complaints for home insurance? ›
Which home insurance company has the highest customer satisfaction? Based on J.D. Power's home insurance ratings, Erie Insurance is named the best home insurance company for customer satisfaction. It has the highest score, 856 out of 100, followed by Amica and Auto-owners.
Which top 10 insurance companies got the most complaints for unsatisfactory settlement offers? ›
They were:
- Allstate – Delays.
- Farmers – Unsatisfactory settlement/offer.
- Chubb – Misrepresentation.
- GEICO – Delays.
- Liberty Mutual – Adjuster Handling.
- Nationwide – Denial of claim.
- Progressive – Unsatisfactory settlement/offer.
- State Farm – Unsatisfactory settlement/offer.
What are the top 5 insurance rating agencies? ›
Five independent agencies—A.M. Best, Fitch, Kroll Bond Rating Agency (KBRA), Moody's and Standard & Poor's—rate the financial strength of insurance companies. Each has its own rating scale, its own rating standards, its own population of rated companies, and its own distribution of companies across its scale.