Trip Cancellation Insurance: Covered Reasons Explained | Allianz Global Assistance (2024)

One of the most common misconceptions about travel insurance is that it covers absolutely every risk you may encounter while traveling. It doesn’t.

When you purchase travel insurance from Allianz Global Assistance (or any other company), the plan names specific covered reasons for trip cancellation, trip interruption, and other benefits. If a situation’s not named, it’s not covered.

Why does it work like this? If every travel insurance policy covered every possible scenario, the cost of insurance would shoot sky-high. Here’s what you need to know about covered reasons and trip cancellation insurance.

What Is A Covered Reason?

Covered reasons are certain situations and events that, when they occur, mean you may be eligible to make a claim. At Allianz Global Assistance, we design our travel insurance products to include a broad range of covered reasons, because we want to protect our customers from the most common mishaps that happen while traveling.

Depending on the plan you choose, there may be up to 28 covered reasons for interrupting or canceling your trip. These covered reasons vary according to the plan you purchase, but here are some examples:

• A terrorist event happens at your destination within 30 days of the day you're scheduled to arrive.
• The insured traveler, traveling companion or a family member suffers a serious covered illness or injury.
• The insured traveler, traveling companion or a family member dies.
• You or a traveling companion are terminated/laid off from your job through no fault of your own, after your effective date of coverage, after working there at least 12 continuous months.
• Your airline, cruise line or other carrier ceases services for at least 24 consecutive hours due to a strike, natural disaster, bad weather or FAA-mandated shutdown.
•You need to attend the birth of a family member’s child.
• Your destination is rendered uninhabitable because of a natural disaster, fire, flood, burglary or vandalism.
• You or a traveling companion is in a traffic accident on the way to your point of departure, and you or the traveling companion need medical attention or the car needs to be repaired because it's not safe to drive.
• A natural disaster renders your home or your destination uninhabitable.
• You or a traveling companion legally separate or divorce after your insurance effective date but before your scheduled departure date.

Many travelers are asking: Can travel insurance cover COVID-19? Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.) However, certain covered reasonsrelated to COVID-19 have been added to some of our most popular insurance plans.

Benefits vary by plan and by state of residence, and are not available in all jurisdictions. For more information, please see the Epidemic Coverage Endorsem*nt page in your plan details and read ourCOVID-19 FAQor ourCOVID-19 Coverage Alert. To fully understand all the covered reasons in your specific plan, including how losses due to COVID-19 may or may not be covered, we advise carefully reading your plan documents.

We could go on and on… but instead, we advise simply reading your plan. That way, you’ll know which covered reasons are named in your specific plan.

Have questions? No problem. Call us at 1-866-884-3556, and our travel insurance experts will walk you through the plan documents and explain your benefits. If you’re not satisfied with the coverage, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven't started your trip or initiated a claim. After this review period, your premium is nonrefundable.

Covered Reasons vs. Foreseeable Events

Travel insurance does not cover losses that arise from expected or reasonably foreseeable events or problems — even if that event or problem is listed as a covered reason. A foreseeable event is an outcome that a reasonable person in similar circ*mstances would expect to occur.

In other words, if you're buying travel insurance with a specific scenario in mind — "I'll probably have to cancel this trip because of X" — then it's likely to be a foreseeable event. You're better off planning the trip for another time.

For instance, if you purchase travel insurance for your Bahamas vacation when a named hurricane is already barreling toward your destination, and then your beach house gets smashed, your trip cancellation would not be covered. Yes, the list of covered reasons for your plan includes “a natural disaster renders your home or your destination uninhabitable”; but you knew the storm was coming when you bought the plan.

Not sure which plan is best for your situation? We want travelers to have all the information they need to make an informed decision. Even if you have very few pre-paid costs, or are certain nothing could interrupt your trip, we have travel insurance plansfor other common what-ifs. Please contact us with questions and safe travels!

Trip Cancellation Insurance: Covered Reasons Explained | Allianz Global Assistance (2024)

FAQs

Does Allianz Global Assistance cover cancellation? ›

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan.

What is a covered reason for trip cancellation? ›

Here are some examples: The unexpected death, sickness or injury of you, a travelling companion, or a family member. You need to attend the birth of a family member's child. Travel carrier cannot get you to your destination due to a natural disaster or severe weather.

What qualifies for trip cancellation insurance? ›

Sickness, injury, death, or quarantine of a member of your travel party. A delay that causes you to miss or interrupt any part of your covered trip due to weather, mechanical reasons, or travel advisory. Loss or damage to your baggage and personal effects due to theft, burglary, fire, or transportation hazards.

What does travel insurance cancellation cover include? ›

What does holiday cancellation insurance cover? It covers pre-booked transport – so flights, transfers, train or ferry tickets, as well as accommodation. It will also cover the cost of any activities, excursions or tours you've paid for or are committed to paying for.

What does Allianz Global Assistance do? ›

Allianz Global Assistance is a world leader in the travel insurance and assistance industry because we really do help people—anytime, anywhere. As a principal provider of travel insurance, corporate assistance, and concierge services, we can help our customers find solutions to any travel-related problem.

How do I get a refund from Allianz Global Assistance? ›

For the fastest service, you can cancel your plan by visiting our online plan management tool. For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip.

What are valid reasons to cancel a flight and get a refund? ›

Top Reasons Most People Cancel Trips
  • Injury or Illness. Sickness and injury are the top reasons for cancelling a trip. ...
  • Death. ...
  • Natural Disaster. ...
  • Acts of Terrorism/Evacuation. ...
  • Financial Default of the Travel Company.
  • Death or Hospitalization of Host.
  • Residence Damage. ...
  • Jury Duty or Military Deployment.

What is the reason for trip cancellation? ›

Here are some typical covered reasons that trip cancellation insurance covers: Family or travel companion illness. Death of a travel companion or family member. Damage to your house due to a natural disaster, such as a flood, fire or earthquake.

What are the medical reasons to cancel a flight? ›

The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member.

What is the difference between trip cancellation and trip insurance? ›

In short, trip cancellation coverage provides coverage for the money you would lose, while trip interruption coverage provides payment for the additional money for covered reasons you would have to spend to return home or resume your trip.

Do credit cards cover trip cancellation? ›

Your credit card's trip cancellation insurance may reimburse you for prepaid flights and hotel stays booked with your credit card. Trip interruption insurance (for trips that end earlier than planned) may cover expenses like the cost of a last-minute flight home.

Can you get a refund on travel insurance if you cancel your trip? ›

If your travel insurance policy has a money-back guarantee or review period, you can cancel for any reason and receive a full refund within the timeframe if you haven't filed a claim or departed for your trip yet. But you won't get a premium refund if you cancel your policy after the review period.

What are the types of cancellation reasons? ›

Cancellation Reason Types
  • Decline by screening.
  • Withdrawal.
  • Insured death.
  • Closed by Claim.
  • Cancelled by client.
  • Cancelled.

Does travel insurance cover cancellation for any reason? ›

“Cancel for any reason” travel insurance allows you to cancel your trip for any reason up to two days prior to your scheduled departure. Depending on your plan, you'll be reimbursed up to 50% or 75% of the insured prepaid, nonrefundable trip cost.

What is not covered by travel insurance? ›

Reasonably foreseeable events. Known storms, epidemics, acts of war. Travel restrictions imposed by government authorities. Pre-existing conditions, unless the Premium plan is bought within the window for coverage.

Does travel insurance cover if your flight is cancelled? ›

Cancellation cover is a common inclusion with most standard travel insurance policies, but you can take it out separately if it doesn't offer enough cover. Alternatively, if you only want cancellation cover to protect you against cancelled flights rather than baggage protection, you can get it for that.

Is there a cancellation fee for Allianz car insurance? ›

Are there any cancellation fees?
BrandCancellation feeMore info
AllianzNo cancellation fee.More info
Australia PostNo cancellation fee.More info
Budget DirectCancellation fee of $40.More info
CGUNo cancellation fee. If you cancel your policy before it ends, CGU will refund a portion of the unused premiums.More info
11 more rows

Can you cancel a claim through Allianz? ›

You don't have to proceed with your claim once you've spoken to us. It won't affect your claims history or policy premium if you decide to withdraw your claim.

How do I claim my cancelled flight on Allianz? ›

If you cancel your trip for a Covered Reason, you must notify Allianz Global Assistance and your travel supplier(s) within 24 hours of the cancellation to qualify for full reimbursem*nt. Allianz Global Assistance can be reached at 1-844-310-1578 for assistance with opening your claim.

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