Travelling with Chase | Support (2024)

FAQs

Do I need to tell Chase if I'm traveling? ›

There's no need to tell us you'll be travelling, but we do recommend allowing location sharing in the app. You'll also need to check that payments abroad are switched on in the app.

To do this, access the travel portal and search for the flight you want. You can filter your search by cost, airline, departure/arrival time and departure airport. Once you've found the flight of your choice, select your option and purchase your flight using your Chase card.

If you're asking yourself, “can I use a credit card abroad?" the answer is, most often, yes. You may also be able to use your credit card to withdraw cash at most ATMs overseas, which may come along with fees.

Notify Your Bank

Inform your bank and credit card company of your travel plans, so they do not flag charges you make in another country as fraudulent. Some companies allow you to enter travel dates online, or call your bank directly.

Travel purchased through Chase Travel

Eligible travel purchases include airline tickets, hotels, car rentals, and cruises. Any items or charges not paid for on chasetravel.com or by calling the number on the back of your card will not qualify. Any portion of your purchase paid for using points will not qualify.

Simply go online or call the customer support number on the back of your card and fill them in on the details of your trip. It's also a good idea to download your card's mobile app before you leave.

How to book travel in the Chase Mobile^® app. The Chase Mobile^® app can also help plan and book your trip from the very start with eligible Chase credit cards with Ultimate Rewards.

Chase foreign transaction fees

The Chase debit cards that they show on their website charge a fee of 3% on every transaction you make in a currency that isn't US dollars. That covers ATM withdrawals, cash transactions away from ATMs, and purchases you make with your card.

Is it free to use your Chase card abroad? ›

As you can see, there are no additional Chase fees for using your card overseas. You'll need to watch out for extra charges applied by ATM operators abroad - usually you'll see a message on the screen if a fee applies, and you can then pick a different machine if you want to.

But here's some good news: You can use your Chase debit card to make purchases at stores, hotels, and restaurants anywhere in the world as long as they accept debit cards. It's a convenient alternative to carrying cash when you're out and about.

Adding an alert to your Chase account before you travel internationally is no longer needed. While this used to be a way to let Chase know you would be out of the country so international activity on your card wouldn't trigger a fraud alert, today's more sophisticated technology makes this step unnecessary.

Withdrawing cash on a specialist overseas credit card when you're on holiday overseas can actually be a good MoneySaving thing to do, as it's often a cheap way to get cash. But you shouldn't just withdraw cash overseas on any credit card – most will charge you a fortune for it.

Although no rules limit the amount of money you can bring on a flight, there are rules about disclosing currency on an international flight. If you are traveling on an international flight and have $10,000 or more in your possession, you must disclose the amount of U.S. Currency in your possession on a FinCEN 105 form.

Yes. If you have a Chase current account³ you'll also get a linked Chase debit card which is issued on the Mastercard network and which can be used overseas as easily as at home.

You don't need to let your credit card company know you're traveling, but it's always a good idea. To protect you from fraud, credit card issuers look for charges that seem to be out of the ordinary, or “suspicious activity”.

Notifying your credit card company and bank before a trip can help ensure the institutions won't freeze your cards while you are traveling due to suspicious activity.

Bottom Line. Using a credit card abroad is largely the same as using one domestically. If you have an American Express or Discover card, you may find it less widely accepted than a Visa or Mastercard. But this is changing all the time, with both the former issuers working to expand their reach.