Top Insurance Agent Interview Questions with Example Answers [2020] (2024)

Question Overview: This question is a bit of a trick question. You want to know what the potential hire expects from the job, but you also want to know what they expect from you. This question will help you see how the candidate views their role in the company and how they view your role as the hiring manager.

Sample Answer: I want to be a part of a team that works together to help people. I expect to be given the tools I need to succeed and a chance to learn from my mistakes. I also expect to be paid fairly for my work.

What the interviewer is looking for:
• - Understanding of what is expected of them
• - Expectations of the hiring manager
• - Focus on company goals and values

Question Overview: This question is designed to give you insight into the potential hire's personality. You want someone who is interested in your company and what it does. This question also gives you a chance to see how the candidate might interact with your other employees.

Sample Answer: I'm interested in working for a company that is dedicated to helping people. I'm also interested in the challenge of selling insurance and helping people understand how it works for them.

What the interviewer is looking for:
• - Personality traits that show interest in the company
• - Interest in the job itself
• - Ability to work with others

Question Overview: This question is designed to see if the candidate is a good fit for the job. You want someone who is passionate about the industry and who has a good reason for wanting to be an agent.

Sample Answer: I've always been interested in helping people and making sure that they are protected. Insurance is a great way to do that. I want to help people understand how insurance works and why it's important to have it.

What the interviewer is looking for:
• - Passion for the industry
• - Good reasons for wanting to be an agent
• - Good fit for the position

Question Overview: This question is designed to help you understand the candidate's experience in the field. It also gives you a chance to see how they describe their own roles and responsibilities.

Sample Answer: I was a sales representative for a company that sold insurance policies. I was responsible for finding new clients and selling them on our policies. I was also in charge of maintaining relationships with existing clients and making sure they were satisfied with their policies.

What the interviewer is looking for:
• - Indicators of experience in the field
• - Ability to explain past roles
• - Focus on company goals and values

Question Overview: This question is designed to help you understand what the candidate's favorite job was. It can also help you see what they like about certain jobs and what they don't like. This can be useful in understanding how they will fit into your company and how they will work with others.

Sample Answer: I liked my job as a sales associate at the department store because I got to meet new people every day. I also liked that I could see the results of my work right away. However, I didn't like the fact that I had to work on commission and that I had to deal with pushy customers.

What the interviewer is looking for:
• - Personality traits that indicate a good fit
• - Reasons for liking a job
• - Reasons for disliking a job

Question Overview: This question is a bit more open-ended, and it allows you to see how the potential hire thinks about their career. You can use this question to see if they are looking for a long-term career or if they are more interested in short-term employment.

Sample Answer: I'm looking for a long-term career. I want to work with a company that values my skills and provides opportunities for advancement. I'm hoping to work my way up in the company and eventually become an agent myself.

What the interviewer is looking for:
• - Long-term goals for the job
• - Personal reasons for wanting the job
• - Personality traits that speak to long-term employment

Question Overview: This question is designed to see what the candidate's goals are. You want someone who is looking for a long-term career with your company, not just a job.

Sample Answer: I'm looking for a long-term career in insurance. I'm interested in learning more about the field and helping people. I want to be able to help my clients and my company succeed.

What the interviewer is looking for:
• - Goals that are relevant to the job
• - Desire to work in the insurance industry
• - Willingness to learn more

Question Overview: This question is important in helping you understand how the potential hire will react to the new challenges that they will face. You want someone who is willing to learn and adapt to new situations.

Sample Answer: I'm always up for a challenge. I'm a quick learner and I love to learn new things. I'm excited about the prospect of learning about your industry and how it works.

What the interviewer is looking for:
• - Willingness to learn
• - Ability to adapt to new situations

Question Overview: This question is designed to see how the potential hire's educational background relates to the job. You can use this question to gauge their personality and interests as well.

Sample Answer: I chose my degree because I wanted to work in a field that was both challenging and rewarding. I enjoy helping people and making sure they have the coverage they need. My degree is in [blank] because it was a good fit for me.

What the interviewer is looking for:
• - Personality traits that are relevant to the job
• - Interests that are relevant to the job
• - Educational background that is relevant to the job

Question Overview: This question is a simple one to help you gauge the experience of the potential hire. You want someone who has been in the business for a while and has a good understanding of the industry.

Sample Answer: I've been in insurance for five years. I started as a sales agent and worked my way up to an agent position. I've dealt with many clients and have learned a lot about the industry.

What the interviewer is looking for:
• - Length of experience
• - Knowledge of the industry
• - Personality traits that are relevant to the field

Question Overview: This is a question that is designed to get a potential hire talking about themselves. You want to see how they view themselves and how they might view the position. This question also helps you get a sense of their personality and how they might fit into your company.

Sample Answer: I'm a hard worker who is willing to go the extra mile. I like to help people and make sure that they are taken care of. I'm also very good at what I do, and I'm always looking for ways to improve my skills.

What the interviewer is looking for:
• - Personality traits that speak to work ethic
• - Personal goals and values
• - How they view the position

Question Overview: This question is a good way to gauge the potential hire's understanding of the company's goals and values. It also helps you see how they plan to contribute to those goals.

Sample Answer: I know that your company has a goal of providing excellent service and support to clients. I'm willing to do whatever it takes to help you reach that goal. I'm a hard worker and will do whatever is necessary to help your company succeed.

What the interviewer is looking for:
• - Strategies for helping the company achieve its goals
• - Knowledge of company goals and values
• - Willingness to work towards those goals

Question Overview: This is a simple question that can help you gauge the potential hire's goals and aspirations. You can also use it to find out if they are interested in growing within the company or if they are looking to move on.

Sample Answer: I want to be a manager someday. I like the idea of helping people and making sure that they have the right insurance for their needs. I think I can do that well.

What the interviewer is looking for:
• - Goals and aspirations
• - Interest in the company

Question Overview: This question is a good way to see how the potential hire thinks about their own abilities. It also shows you if they are able to articulate their skills and experience in a way that makes sense.

Sample Answer: I have a lot of experience in the insurance industry and have been successful in my previous positions. I've also taken courses on sales and negotiation tactics. I'm confident that I can help your company grow.

What the interviewer is looking for:
• - Self-confidence
• - Ability to explain experience
• - Focus on company goals and values

Question Overview: This is a straightforward question that gives you insight into the candidate's self-awareness. You want someone who is able to identify their own strengths and weaknesses. This way, you can be sure that they will be able to work with you and the rest of the team.

Sample Answer: I'm a people person and I'm good at reading people. I'm also very good at working independently and taking initiative. I'm not afraid to ask questions when I don't understand something.

What the interviewer is looking for:
• - Personality traits that are relevant to the job
• - Knowledge of one's own strengths and weaknesses
• - Ability to work with others

Question Overview: This question is designed to test the potential hire's commitment to the job. You want someone who is willing to put in the time and effort to get the job done. This question also helps you understand how much time they might need to get up to speed on the job.

Sample Answer: I have a lot of free time on my hands right now, so I think that I can get my license fairly quickly. I'm already familiar with many of the concepts and have taken classes in insurance before. I'll be able to study for the exam and take it soon.

What the interviewer is looking for:
• - Willingness to learn
• - Ability to work independently
• - Commitment to the job

Question Overview: This question is designed to see how the potential hire would handle a situation where they are trying to convince someone to switch from one company to another. You want to see how persuasive the candidate is and how they would handle a potentially difficult situation.

Sample Answer: I would start by asking them what they like about their current policies. I would then use that information to highlight the key benefits of switching to Horace Mann Insurance. I would also point out that we have a long history of great service and that we have a proven track record of providing excellent policies.

What the interviewer is looking for:
• - Persuasive techniques
• - Ability to understand the needs of clients
• - Willingness to learn about other companies

Question Overview: This question is a bit more open-ended than some of the others. It allows the potential hire to tell you about their own personal preferences. You can use this information to see if they are a good fit for your company.

Sample Answer: I like companies that are focused on their employees and have a strong sense of community. I want to work for a company that is dedicated to its clients and provides the best possible service.

What the interviewer is looking for:
• - Personal preferences that align with company culture
• - Personality traits that make the candidate a good fit

Question Overview: This question is designed to see how the candidate will deal with a potential obstacle. You want to see how they will react to a problem and if they have a plan for dealing with it.

Sample Answer: I'm already saving up for the fees. I'll be able to pay them in full once I get my first paycheck.

What the interviewer is looking for:
• - Strategies for dealing with financial obstacles
• - Ability to work independently
• - Willingness to learn more