Terms and Conditions | easyJet (2024)

  • The following terms shall have the following meanings when used in these Terms:

    "Accompanying Adult" means an adult Passenger of at least 16 years of age who is on the same Booking as an Infant or Child and accompanies them on a flight;


    "Additional Services" means services we offer other than our flight services;


    "Advanced Passenger Information" means additional information (including your travel document details) to be provided as part of the check-in process, which we are required by law to pass onto government authorities prior to your travel;


    "Agent" means a third party who provides a service to passengers to book easyJet flights on their behalf, such as travel agents, tour operators or corporate booking tools;


    "Airport Authority" means the owner and/or operator of an airport at which we operate flights from;


    "App" means the easyJet mobile applications connected to the Website and operated by or for easyJet where Bookings can be made;


    "Applicable Law" means all laws, statutes, regulations, bye-laws, mandatory codes of conduct and mandatory guidelines, including the Convention, applicable to the Booking, your travel with us and any other services we provide to you under these Terms;


    "APR 2019" means the Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019;


    "Auto Bag Drop" means the automatic baggage tagging and check-in machines that we operate at certain airports;


    "Baggage" means your personal property accompanying you on your trip, including Cabin Baggage and Hold Baggage;


    "Baggage Receipt" means a document issued by us to identify each piece of your Hold Baggage;


    "Booking" means a booking for one or more easyJet flights (with any Additional Services if applicable) which is accepted by us in accordance with section 3.8;


    "Booking Reference" means the alphanumeric locator we issue to the Booker to confirm and identify each Booking;


    "Booker" means an adult of at least 18 years of age who makes a Booking on behalf of all Passengers in that Booking;


    "Booking Confirmation" means the confirmation page and/or email from easyJet to the Booker which includes your Booking Reference and sets out the details of your Booking and any special terms and conditions applicable to your Booking;


    "Cabin Baggage" means any Baggage you take with you on board your flight (including items such as handbags, briefcases and laptop bags) and which is not Hold Baggage (if we check any of your Baggage into the aircraft hold at check-in or at the gate, it becomes Hold Baggage);


    "Child" has the meaning given to it in section 7.1;


    "Closing Time" means the relevant check-in, bag drop or gate closing time for your flight, as shown in your Booking Confirmation and on our Help page;


    "Companion" means a Passenger of at least 16 years of age who in the event of an emergency is physically able to assist a Passenger who requires special assistance;


    "Convention" means whichever of the following instruments are applicable:
    a) the Warsaw Convention 1929;
    b) the Warsaw Convention as amended at The Hague on 28 September 1955;
    c) the Warsaw Convention as amended at The Hague and by Additional Protocol No.4 of Montreal (1975); and
    d) the Montreal Convention (1999),
    as supplemented by the Guadalajara Convention (1961) where applicable;


    "Crew" means our cabin and/or flight crew who operate our flights;


    "Customer Services Team" means easyJet's customer services phone and web team, the details of which are set on our Contact Us page;


    "Government Tax" means Air Passenger Duty in the United Kingdom and/or equivalent passenger tax levied by government in certain jurisdictions which we are obliged to pay in respect of your flight, as listed in Fees and Charges;


    "Ground Crew" means a member of ground and/or airport staff or an agent acting on our behalf;


    "Hold Baggage" means Baggage of which we take custody for stowage in the aircraft hold and for which we have issued a Baggage Receipt;


    "Infant" has the meaning given to it in section 7.1;


    "Passenger(s)" means any person or persons on a Booking carried or to be carried on an easyJet flight (other than members of Crew);


    "Regulation EU261" means Regulation (EC) No 261/2004 of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights;

    "Special Drawing Rights " means an international monetary unit of account fixed by the International Monetary Fund; and


    "Website " means easyjet.com or other website which is part of easyJet.com and operated by or for easyJet where Bookings can be made.

  • Terms and Conditions | easyJet (2024)
    Top Articles
    Latest Posts
    Article information

    Author: Wyatt Volkman LLD

    Last Updated:

    Views: 6219

    Rating: 4.6 / 5 (46 voted)

    Reviews: 93% of readers found this page helpful

    Author information

    Name: Wyatt Volkman LLD

    Birthday: 1992-02-16

    Address: Suite 851 78549 Lubowitz Well, Wardside, TX 98080-8615

    Phone: +67618977178100

    Job: Manufacturing Director

    Hobby: Running, Mountaineering, Inline skating, Writing, Baton twirling, Computer programming, Stone skipping

    Introduction: My name is Wyatt Volkman LLD, I am a handsome, rich, comfortable, lively, zealous, graceful, gifted person who loves writing and wants to share my knowledge and understanding with you.