Making a claim with Admiral Law (2024)

FAQs

Making a claim with Admiral Law? ›

It's important you contact us as soon as possible so we can explain your legal options and next steps. Making or enquiring into making a claim is simple, you can choose to complete the online form below or request a call back for your free no obligation consultation.

If you have Comprehensive cover, we'll: Arrange to get your vehicle repaired or start the total loss process. Contact anybody else involved and deal with their claim. Please tell anyone else involved in the accident to contact us as we may be able to help with the damage to their vehicle.

On average, claims usually take between six to twelve months to settle, but some cases can settle outside of this timescale. Your case handler will keep you updated with anticipated settlement times throughout the life of your claim with us.

Submit a Claims Appeal Letter to the Insurance Company

This letter should explain why you believe the claim was incorrectly denied and include evidence to prove your argument. Evidence you should send with the appeals letter includes photos, videos, medical records, and witness testimony.

How long does it take to get paid into your account? It usually takes three to five working days.

Do I pay excess if accident is not my fault? – typically yes. Your insurer should recover the money from the insurer of the at-fault driver – eventually, then they will pay it back to you.

You pay the excess in the event of any claim made on your insurance policy regardless of who's to blame. However, if it's proved the accident was the other person's fault and the full cost is recovered from their insurer, you may be able to recover this amount.

Under California law, an insurer cannot increase your premiums when you aren't at fault.

Under the Fair Claims Settlement Practices Regulations guideline that California follows, an insurance company must settle a claim immediately, if possible. If it can't settle it immediately, it must do so within 40 days of receiving the proof of claim forms.

If a fault claim is recorded, it's likely to reduce your no-claims bonus if you haven't protected it. This is normally reduced by 2 years, but insurers should explain in their policy how any reduction in no-claims bonus would be applied.

What are 3 important tips on filing an auto insurance claim? ›

Bad faith insurance refers to the tactics insurance companies employ to avoid their contractual obligations to their policyholders. Examples of insurers acting in bad faith include misrepresentation of contract terms and language and nondisclosure of policy provisions, exclusions, and terms to avoid paying claims.

File a Complaint: If necessary, file a complaint with the insurance company or regulatory authorities. Don't Settle for Less: Refrain from accepting a low settlement offer without proper evaluation. Be Prepared for Legal Action: If negotiations fail, be ready to file a lawsuit to protect your interests.

It's usually within 48 hours of the accident, even if you aren't planning to make a claim and if you wait for longer, you risk invalidating your claim. If you need your vehicle repaired, check with your insurer if you need to use an approved garage.

Admiral Customer Service Overview

More commonly used way of contact is by phone. The best phone number to call Admiral is 443332202062. 84% of customers managed to speak with a real person.

You're legally obliged to keep up with these payments as part of the contract, and if you don't, your insurer can cancel the policy. They won't do this off the bat; normally they'll send you advance warnings to give you a chance to catch up. If payments still can't be made, however, then they have a right to cancel.

If another driver claims against your car insurance for an accident when you've reported that you weren't at fault, your insurance provider will almost certainly contact you for further information. They'll investigate the claim and decide for themselves who was to blame.

How long does an Admiral Loan take to come through? Once you've been approved and signed the agreement, the money will go into your bank account between 12:00 and 17:00 on the third working day.

How to prove you haven't made any claims. If you're a new customer and you need to submit your no claims bonus proof from your previous insurers, you can do so through our online form.