Do I need to notify a credit card company when traveling? | Chase (2024)

If you have planned travel coming up, alerting your credit card issuers about your vacation plans can help to ensure that your charges aren't declined when you arrive. Here's how you can prepare yourself and your credit card for your next trip.

What is a credit card travel notice?

A travel notice is an alert to your credit card issuer that you'll be going on a trip to a different location. By giving this notice in advance, you're letting your credit card company know that you may be making charges from a different state or country.

Why should you notify your credit card companyof travel?

Credit card companies check cardholders' accounts for any unusual or suspicious activity when a transaction occurs. If your company sees a charge from a location away from home, your issuer may think this issuspicious activity and decline the charge. If you're visiting a country or location where fraudulent charges occur more often, the chances of your credit card getting declined are higher when you don't alert your credit card issuer about your travel.

Do you need to notify your credit cardcompany?

You're not required to notify your credit card company when you're going away on vacation, but it is highly recommended. By letting your credit card company know where you're going and for how long, your company will know that any card transactions from that location were likely authorized by you. Check with your credit card issuer to see if they have travel notification capabilities.

Traveling outside your city

If you're traveling to an area not far from home, it's unlikely that any credit card charges will be declined, so setting a travel notification may not be a necessity.

Traveling outside your state

As you travel further from home, the chance of charges being declined is higher. If you're visiting another state, you can notify your credit card company that you're going away to avoid any hassles as you travel.

Traveling outside your country

You should definitely consider filing a travel notice for every trip outside your country. If you don't file a travel alert with your card issuer, your credit card may get declined and you might need to contact your credit card company to approve your transactions. If you're in a different country you may have trouble with making an international call, an inconvenience that can prevent you from authorizing your charge and enjoying your trip.

Which credit cards require a travel notice?

Not all credit card companies recommend that you set a travel notice before you go away, including those with EMV chips that may provide added security when you travel. If your credit card doesn't have an EMV chip, you should contact your bank before you leave to make sure yourtrip goes smoothly.

Multiple credit cards

If you own multiple credit cards, you should set travel notifications for each of the cards you plan to use on vacation. Even if you plan to use one of the cards only in case of emergency, set a travel alert for it just in case.

Risks of not filing a credit card travel notice

If you don't give your credit card issuer a travel notice, the company won't know that you'll be making purchases in a new location. If the company starts to see charges on your credit card from a different state or country, it may flag these transactions as fraud. The credit card issuer may then put your account on hold and prevent you from making any purchases until you can authorize the charges.

Once a credit card is declined, the cardholder has to call the issuer or provide an app verification in order to prove that the purchase made was authorized. You may have difficulties contacting your bank for various reasons, such as if your vacation spot has bad cell service or if you didn't set up international calling for your phone plan. Notifying your credit card company before you leave on vacation will help you avoid this hassle.

How to notify your credit card company of travel

You can notify your credit card issuer about your vacation over the phone, online, through a mobile app or in person. You can also contact your credit card issuer to get a better understanding of how to set a travel notice.

Setting your travel notice online or through a mobile app

Setting your travel notification online or through an app can be easier than speaking with customer service, depending on your preferences. Log into your account on your credit card company's website or app and search for “travel notice" options. If you're unable to find where to set your travel notice, get in contact with your credit card issuer.

Setting your travel notice over the phone or in-person

To set a travel alert for your credit card over the phone, call the number on the back of your card to get in touch with your bank. The customer service line will either let you speak to a representative on the phone or work with an automated system. If you have any questions or concerns about your travel notice, calling your credit card company is a good method to set the notification.

If you want to set your travel notice in person, go to your nearest branch to meet with a representative. Meeting face-to-face gives you the chance to ask any questions you might have.

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Do I need to notify a credit card company when traveling? | Chase (2024)

FAQs

Do I need to notify a credit card company when traveling? | Chase? ›

You can travel with your Chase credit cards without a travel notification, but there are a couple of things you should do before you go. Start by setting up fraud alerts on your phone. Here's how: Log in to your Chase account.

Do I need to alert my credit card company when traveling? ›

Most credit card issuers no longer require notification before you go on a trip; however, some card companies still ask you to notify them when you're traveling internationally. At Experian, one of our priorities is consumer credit and finance education.

Why don t credit cards need travel notifications anymore? ›

Your credit card company or bank may not need to be notified before you take a trip. That's because of improvements in fraud detection technology and security. If you choose to set a travel alert, you can usually do it over the phone, online or in your bank's or credit card issuer's mobile app.

Do I need to tell Chase I'm leaving the country? ›

There's no need to tell us you'll be travelling, but we do recommend allowing location sharing in the app. You'll also need to check that payments abroad are switched on in the app.

Do I need to let my debit card company know I'm traveling? ›

Generally, you should tell your bank the locations you are traveling to and the dates/duration of your travels. This will allow you to continue using your credit cards and debit cards without the fraud detection on your accounts being triggered, preventing you from using your cards.

Should I let my credit card company know I am travelling? ›

You're not required to notify your credit card company when you're going away on vacation, but it is highly recommended. By letting your credit card company know where you're going and for how long, your company will know that any card transactions from that location were likely authorized by you.

Should I make a copy of my credit card when traveling? ›

As a safety measure, make copies of your cards to store your card information for reference in case you lose your physical cards. Don't rely on using a mobile wallet rather than your physical cards, in case you lose your phone while traveling.

How do I let my credit card know I'm traveling? ›

How to set travel notifications with common credit card issuers. “The easiest method of placing a travel alert is to call the number on the back of your credit card,” Huffman says. “You can also send a secure message through the bank's online portal.”

How do I get notifications when my credit card is used? ›

Check with your bank to see if you can sign up for SMS transaction alerts today. Transaction alerts are triggered whenever your card is used. This way, you can detect fraudulent activity—anytime and anywhere. If you're alerted to potential fraudulent activity, give your issuing bank a call to check.

Do I need to tell Amex I'm traveling? ›

We use industry-leading fraud detection capabilities that help us recognize when our Card Members are traveling, so you don't need to notify us before you travel. We recommend: Keeping your contact information updated in case we need to contact you while you're away.

Do I need to tell Capital One I'm traveling? ›

Do I need to notify Capital One of my travel plans? No, You don't need to notify us about your travel plans because of the added security of your Capital One card. You can use your card abroad the same as you use it at home. Make sure you update your email and phone number in case we need to reach you.

Should I tell my bank I'm traveling internationally? ›

Notify Your Bank

Inform your bank and credit card company of your travel plans, so they do not flag charges you make in another country as fraudulent. Some companies allow you to enter travel dates online, or call your bank directly.

Should you call your bank before leaving the country? ›

Contact your bank before you leave, call your bank to let them know that you'll be traveling. They'll usually ask for your destination, the dates of your trip, and the type of card you'll be using.

Are Chase travel alerts no longer required? ›

You may also be able to use your credit card to withdraw cash at most ATMs overseas, which may come along with fees. Depending on your credit card issuer, you may need to notify them that you're traveling abroad. Chase, however, no longer requires cardmembers to set up travel notifications.

Should I travel internationally with a debit card? ›

Whether you should use a debit card for travel depends on your own circ*mstances. For instance, you should avoid using a debit card in another country if you'll be hit with high foreign transaction fees and ATM fees.

How much cash can you carry when travelling abroad? ›

You may bring into or take out of the country, including by mail, as much money as you wish. However, if it is more than $10,000, you will need to report it to CBP. Use the online Fincen 105 currency reporting site or ask a CBP officer for the paper copy of the Currency Reporting Form (FinCen 105).

Do I need to let credit card know I am going abroad? ›

If you intend to use your personal debit or credit card abroad it is best that you let us know. Telling us in advance that you're travelling will notify our transaction monitoring systems you will be using your debit or credit card abroad.

Do I need to notify my visa when traveling? ›

You don't need to let your credit card company know you're traveling, but it's always a good idea. To protect you from fraud, credit card issuers look for charges that seem to be out of the ordinary, or “suspicious activity”.

Can I still travel with credit card debt? ›

If you are not able to make your payments — and like not even the minimum payments — and you're running in the negative every month, then you probably shouldn't be traveling,” says Grant. “Or if you do, something that's super low cost.” Also consider if it's possible to cut back in certain areas to accelerate savings.

Is it a good idea to use a credit card when traveling? ›

Credit cards typically provide better exchange rates than what you'll get from ATM machines and currency stands. Depending on your card issuer, your purchases might automatically qualify for insurance. This coverage doesn't simply apply to consumer goods — it also covers travel delays and lost luggage.

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