DEMAND LETTERS FAQ | Frequently Asked Questions (2024)

DEMAND LETTERS FAQ | Frequently Asked Questions (1)

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DEMAND LETTERS FAQ | Frequently Asked Questions (2)

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1) What is a Demand Letter?

2) What does a Demand Letter include?

3) Why is it important to send a Demand Letter?

4) What makes for an effective Demand Letter?

5) How long does an adjuster have to respond to a Demand Letter?

6) Do all insurance adjusters value claims the same?

7) How much should I demand in a Demand Letter?

8) Can the Demand Letter be used as evidence at trial?

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A Demand Letter is an attempt to resolve a dispute by demanding that the offending party’s insurance company compensate an injured party within a certain period of time.

It is a formal letter, sent via certified mail, and it is usually supported by exhibits and other documents that proves the injured party’s position.

The offending party’s insurance adjuster has a certain time period to evaluate the Demand Letter before formalizing a response to either accept or reject the demands.

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1) What is a Demand Letter?

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Generally, a personal injury Demand Letter includes two parts:

  1. an outline of the claims for liability – or responsibility – for causing the injury; and

  2. an outline of the claims for damages – or injuries – and how they are valued.

Depending on the details of the case, other issues may also be discussed. The Demand Letter is supported by exhibits and other documents to prove the injured party’s position.

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2) What does a Demand Letter include?

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Generally, a Demand Letter is important because it provides an injured party an opportunity to resolve their claim for injuries without further escalation.

It also provides an opportunity to save time and expense, as well as to bring closure to the injured party’s legal case so they may move on with their personal lives.

Finally, a Demand Letter preserves the victim's rights to pursue additional compensation. Additional compensation could include claims for attorney's fees, due to the defendant being stubbornly litigious. Additionally, the Demand Letter may preserve claims against the insurance carrier, directly, for bad faith.

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3) Why is it important to send a Demand Letter?

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An effective Demand Letter does not simply make conclusory allegations.

Instead, it provides an outline of an injured party’s claim for liability and damages, with supporting records.

Focusing on the individual details and issues of the specific claim in a clear and concise way help make Demand Letter’s effective.

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4) What makes for an effective Demand Letter?

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Ordinarily, the offending party’s insurance carrier has 30 days to respond to a Demand Letter.

This period of time complies with several Georgia statutes to allow the insurance carrier time to make a thoughtful assessment.

For auto accidents involving the injured party’s UM/UIM insurance carrier, the statutory time limit is 60 days.

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5) How long does an adjuster have to respond to a Demand Letter?

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Insurance companies and their insurance adjusters value claims very differently.

Insurance companies may have general guidelines for valuing personal injury claims, and their individual adjusters may have wide discretion to value claims within those guidelines.

In other words, there is no way to predict how an insurance adjuster will value your case under any set of facts.

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6) Do all insurance adjusters value claims the same?

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The amount you should demand in a Demand Letter depends on the information available, the circ*mstances of your case, and of course, your injuries (or damages).

There are so many different variables that make each case different, you should confer with your attorney to decide on the amount that accurately reflects your case.

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7) How much should I demand in a Demand Letter?

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A Demand Letter is not often admissible as evidence at trial because it is irrelevant for proving liability and damages.

Generally, statements made pursuant to settlement negotiations are not admissible at trial. This includes Demand Letters as well as the insurance carrier's responses to these letters.

Demand Letters only become admissible evidence for other purposes, such as during a bad faith claim. Or, they may be admissible to show that the defendant was stubbornly litigious. These scenarios are rare.

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8) Can the Demand Letter be used as evidence at trial?

DEMAND LETTERS FAQ | Frequently Asked Questions (2024)

FAQs

What not to say in a demand letter? ›

Don't Be Threatening

The use of threatening or insulting language may embolden the owner into not paying when they otherwise would have. And remember, a judge may one day look at this letter in court. Don't let your demand letter be a poor representation of you or your company.

What are the risks of a demand letter? ›

Potential Legal Risks

Demand letters that include threats of litigation, accusations of infringement, recitations of the legal requirements for infringement, and/or a refusal for the marks to co-exist may increase the risk that the trademark holder will be subject to a declaratory judgment action.

Can a demand letter backfire? ›

Before you draft your own demand letter and fire it off thinking your actions will result in getting paid, getting the services you contracted for, demanding the satisfaction that you were expecting, consider that writing your own demand letter can backfire badly!

How powerful is a demand letter? ›

Demand Letters Can be Used as Evidence

If you do end up taking legal action against someone or a business, you can use your demand letter as evidence in small claims hearings. A demand letter shows the court you made a good faith attempt to settle before escalating the case to small claims court.

How do you write a strong demand letter? ›

Frequently Asked Questions (FAQ)
  1. Type your letter. ...
  2. Concisely review the main facts. ...
  3. Be polite. ...
  4. Write with your goal in mind. ...
  5. Ask for exactly what you want. ...
  6. Set a deadline. ...
  7. End the letter by stating you will promptly pursue legal remedies if the other party does not meet your demand.
  8. Make and keep copies.

Can lawyers lie in demand letters? ›

Share: Everyone knows that lawyers are not allowed to lie — to clients, courts or third parties.

Can you counter a demand letter? ›

Relevant Legal Arguments In California

Assert counterclaims: If you have a claim against the party making the demand, you may assert a counterclaim. This may allow you to offset or settle any damages or debts claimed in the demand letter.

What happens if someone ignores a demand letter? ›

Ignoring a demand letter — particularly if you don't read it at all — usually gives the obligee no other choice but to initiate a formal legal action against you or your business, perhaps even sooner than they otherwise would have.

Are demand letters extortion? ›

This distinction between demand letters that threaten to file civil lawsuits and those threatening to file criminal complaints is firmly supported by the law. Courts have long recognized that threats to file nonsham civil litigation are not extortion under California law.

What is the next step after the letter of demand? ›

What is the next step after sending a letter of demand? After sending a demand letter, wait for the other party to respond with an acceptance, denial or counteroffer. If no agreement is reached, the dispute may move to court.

Is a demand letter a bluff? ›

Indeed it is often a bluff, sent by a party with no intent to bring suit, in hopes of frightening the other party into compliance or compromise. There is nothing illegal in such a use of a demand letter.

Is a demand letter negotiable? ›

In the demand letter, a claimant often begins the negotiating process with a request for compensation that might be considerably higher than the amount he or she would be satisfied accepting in the end. The letter is only the beginning of a settlement negotiation process that is similar to bargaining at a swap meet.

Why would someone ignore a demand letter? ›

They don't believe you have a legitimate claim. Your demands are unreasonable or too high. You included threats or disparaging language in your demand letter. Your case is complex, and the other person needs more time to consider your demands.

How do you respond to an unreasonable demand letter? ›

What to Do When You Receive a Demand Letter
  1. Don't Blow It Off. ...
  2. Assess the Validity of the Arguments. ...
  3. Understand the Obligee's Motives. ...
  4. Determine Whether or Not You Need a Lawyer. ...
  5. Respond Formally, Factually, and Professionally. ...
  6. Get Verification of Receipt.

Should I answer a demand letter? ›

Respond in a timely manner: Make sure to respond to the demand letter within the time frame of the specified time frame timeline, if one is given. Failing to make response deadline or respond in a timely manner could result in further legal action being taken against you.

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