Delta Airlines: Flight Delay and Cancellation Compensation | AirHelp (2024)

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Encountering disruptions like flight delays or cancellations can be a travel headache. However, if your departure was from a European airport and you were on a Delta Airlines flight, there's a silver lining, you may be entitled to receive flight compensation of up to $650 (€600) per person under the EC261 regulation. This compensation is in addition to your entitlement to a refund or reimbursem*nt. The EU law empowers passengers to claim compensation for flight cancellations or delays on Delta Airlines. With AirHelp, the process of determining and claiming your entitled Delta flight compensation becomes swift and straightforward. Don't miss out on what you deserve! Let AirHelp assist you in navigating the complexities of EC261 airline compensation for Delta Airlines, whether it's due to a flight delay or a cancellation.

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What Rights Are You Entitled to for Delta Airlines Flight Delay Compensation Under EC261?

When departing from a European airport on a Delta Airlines flight, it's crucial to be aware of the protective measures outlined in European law, specifically EC 261, which safeguards air passengers facing flight delays.

According to EC 261, airlines like Delta must provide essential amenities such as food, beverages, and communication access during delays. Additionally, accommodations and replacement flights are to be offered when necessary. In instances where a delay transforms into a cancellation, passengers reserve the right to request a ticket refund, especially if the alternative flight no longer aligns with their travel plans.

Moreover, EC 261 stipulates that if Delta Airlines is accountable for a flight delay lasting 3 hours or more, they are obligated to compensate affected passengers. Our comprehensive guide to flight delay compensation contains all the pertinent details.

If you find yourself arriving at your destination over 3 hours later than scheduled, it is advisable to check if you are entitled to Delta Airlines flight delay compensation, which can amount to up to $650 per person.

Making a claim for Delta Airlines flight delays has been streamlined for your convenience. Utilize our free Compensation Calculator, coupled with the expertise of our air passenger rights specialists, to verify your delay duration and ensure there are no extraordinary circ*mstances affecting your eligibility. It's worth noting that you can typically claim for flights dating back as far as 3 years. Don't miss out on the compensation for delayed flights from Delta Airlines you may be rightfully owed.

Delayed or cancelled flight with Delta Airlines? Find out if you're owed up to $650 in compensation

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What Are Your Rights When It Comes to Delta Airlines Flight Cancellation Compensation Under EC261?

When faced with a Delta Airlines flight cancellation in Europe, the protective umbrella of EC 261 comes into play, safeguarding the rights of all passengers, particularly in the case of last-minute cancellations.

Passengers scheduled to depart from a European airport have the right to a full refund if their flight is canceled by Delta Airlines and a suitable replacement cannot be provided. Furthermore, for Delta Airlines flight cancellations occurring less than 14 days before the scheduled departure, passengers may also qualify for compensation for canceled flights, potentially amounting to up to $650 per person.

This entitlement holds unless there were extraordinary circ*mstances that left Delta Airlines with no alternative but to cancel the flight. The law acknowledges that compensation should be paid only when the airline is at fault, but in any case, passengers must be ensured either reaching their final destination or receiving a full refund for the canceled flight.

It's important to note that Delta Airlines is not obliged to provide compensation if they can offer an alternative flight that arrives at a very similar time to the original one. The specific time constraints are detailed in our comprehensive flight cancellation compensation guide, ensuring passengers are well-informed about their rights in the event of a Delta Airlines flight cancellation.

Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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What Are Your Air Passenger Rights Under EC261 for Delta Airlines Flight Compensation?

While Delta Airlines may not be a European carrier, they consistently adhere to European laws when departing from a European airport. Passengers embarking on a journey from a European airport with Delta Airlines are protected by EC 261, one of the most comprehensive air passenger rights laws globally.

Under EC 261, passengers have the right to claim compensation for flight delays and cancellations, or compensation for overbooking, provided Delta Airlines is deemed responsible for the issue. These entitlements operate in conjunction with the passengers' right to receive a refund for the affected flight.

Regrettably, these protective measures do not extend to flights headed in the opposite direction. Delta Airlines passengers arriving in the EU are not covered by EC 261 if their departure airport is located outside the EU. For these flights, you'll need to check what other air passenger rights apply. It's essential to be aware of the distinct regulations that govern flights in various directions to ensure passengers are informed and can exercise their rights accordingly.

Which Delta Airlines Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports Yes
Flights arriving at EU airports No

How Much Delta Airlines Flight Compensation Are you Entitled to?

Table shows values in € as specified in EC 261

It's important to be aware that, as with any legal framework, there are exceptions and special circ*mstances that can impact the flight compensation amount in each unique case. To simplify the process of determining what you are owed, AirHelp provides a free compensation calculator. This tool ensures a straightforward and accurate assessment of your entitlements, allowing you to navigate the intricacies of Delta Airlines flight compensation effortlessly. Don't miss out on what you rightfully deserve! Use AirHelp to stay informed and claim the compensation you're entitled to.

Can I get a refund and compensation if my Delta Airlines flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circ*mstance and therefore is not eligible for compensation.

About Delta Airlines

Delta Airlines is a global leader in air travel, connecting passengers to destinations around the world with a fleet of over 800 aircraft. With a focus on innovation and exceptional customer service, Delta offers a seamless travel experience from check-in to arrival. Passengers can enjoy in-flight entertainment, Wi-Fi, and Delta's award-winning cuisine. Delta also offers various loyalty programs, including SkyMiles, to reward frequent flyers. With a commitment to sustainability, Delta is also dedicated to reducing its carbon footprint and promoting eco-friendly practices. Book your next flight with Delta Airlines and experience the highest standards of comfort and safety in air travel. For more information, visit our website or call our customer service hotline.Contact Information:\n- Website: www.delta.com\n- Customer service hotline: 1-800-221-1212

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Delta Airlines: Flight Delay and Cancellation Compensation | AirHelp (2024)

FAQs

What am I entitled to if Delta cancels my flight? ›

If Delta cancels a flight for reasons within its control (maintenance or unavailable crew), the airline will typically offer assistance. For example, it might provide hotel accommodation, ground transportation between the airport and the hotel, and meals to passengers for canceled flights.

How long of a delay before compensation delta? ›

If you find yourself arriving at your destination over 3 hours later than scheduled, it is advisable to check if you are entitled to Delta Airlines flight delay compensation, which can amount to up to $650 per person. Making a claim for Delta Airlines flight delays has been streamlined for your convenience.

How much does your flight have to be delayed to get compensation? ›

Claiming Compensation for Flight Delays and Cancellations

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late. Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.

Can I get compensation if my flight is Cancelled then delayed? ›

You're legally entitled to get compensation if the cancellation is the airline's responsibility and both the following apply: the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.

What compensation are you entitled to if an airline cancels your flight? ›

If your flight gets cancelled by the airline, you are entitled to receive either a full ticket refund or a new flight. If the flight is cancelled after you have already arrived at the airport, you are also entitled to care.

How to get reimbursed from Delta Airlines? ›

To request a refund for a refundable or unrestricted eTicket purchased with a credit card, call Delta Reservation Sales at 800-847-0578 within the U.S. or Canada. For all other countries, see worldwide reservations numbers to locate a number in your area.

How long can you be delayed for flight delay compensation? ›

Airlines must provide compensation for the inconvenience of flight cancellations and flight delays of 3 hours or more and if the disruption is within their control and not related to safety, and if the airline notified you of the disruption 14 days or less in advance.

How to submit a claim to Delta Airlines? ›

Baggage Online Claim Forms

If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. Complete the online claim form, giving us details on your itinerary and property.

What percentage of Delta flights are delayed or cancelled? ›

In second place is the also embattled Alaska Airlines with 79.48% timeliness. It had 19.42% of its flights delayed and only 0.81% canceled. Delta Air Lines took the cake at No. 1 with 82.61% on-time flights, 16.17% delays, and 1.02% of flights canceled.

What is the compensation if flight is delayed by 4 hours? ›

INR 7,500 or a one way booked basic fare plus fuel charge, whichever is lesser, if the flight has a block time of more than one hour and up to and including two hours. INR 10,000 or a one way booked basic fare plus fuel charge, whichever is lesser, if the flight has a block time of more than two hours.

Will the airline pay for the hotel if the flight is cancelled? ›

In addition, every airline except Frontier is committed to complimentary hotel accommodations for any passenger affected by an overnight cancellation. Otherwise, here's what you can expect from different carriers for a "controllable cancellation," per the U.S. Department of Transportation website. Yes.

How to get full refund on flight cancellation? ›

If the booking was made between 10 and 26 hours, it should be cancelled 8 hours prior to the flight departure time to avail your flight ticket cancellation refund. If the booking was made between 26 hours and 91 days, it should be cancelled 24 hours prior to the flight departure time.

How much flight compensation am I due? ›

It's about when you arrive, not when you leave
Flight lengthArrival delayCompensation due (1)
Up to 1,500km3+ hours£220
1,500km to 3,500km3+ hours£350
3,500km+3 to 4 hours£260
4+ hours£520

What can you do if your flight is delayed or Cancelled? ›

Change your significantly delayed flight

If you have been affected by a significant flight delay and you're at the airport, please speak with a Customer Service Agent. Alternatively, you may speak with a Customer Representative via phone.

How long can a flight be delayed before compensation American? ›

The EU 261/2004 regulation specifies conditions for which a passenger becomes entitled to an American Airlines delay compensation. The conditions as outlined in the regulation are: That an American Airlines flight arrives at its final destination, more than 3 hours after the ETA.

Does Delta Airlines give credit for cancelled flights? ›

You may cancel your ticket before departure to receive an eCredit, opens in a new window minus a cancellation fee* and apply the remaining value toward a future Delta ticket for a period of one year from the original date of purchase.

What happens when an airline cancels your ticket? ›

1. Know your rights under federal law. The Department of Transportation states that if an airline cancels your flight, you have the option to get a full refund for that plane ticket and ancillary fees (baggage, upgrades, etc.). This is the case even for nonrefundable tickets.

Does Delta trip Protection cover cancellations? ›

Receive the refund of the cost of your vacation package AND cancellation fees in the form of your original payment should you need to cancel your vacation for any reason (less the cost of the protection plan). Receive the lowest price guarantee.

What happens if Delta cancels my flight due to weather? ›

If you experience a significantly delayed (>120 minutes) or canceled flight, we will first try to rebook you at no additional cost and do our best to notify you via 1 or more of the following methods: Email. Text message or phone call. The Fly Delta app.

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