Consumer rights for commercial liability insurance (2024)

You = policyholder

If you want to cancel your policy:

  • You have the right to cancel your policy at any time.
  • Your policy will tell you how the insurance company will figure out (calculate) the premium amount that will be refunded back to you.

If your insurance company wants to cancel your policy:

  • If your insurance company wants to cancel your policy, they must send you a written notice with the reasons they are canceling. The notice must be sent at least 10 days before the date the policy is canceled.
  • If your policy has been active for 60 days or less, your insurance company can cancel your policy for any reason.
  • If your policy has been active for 61 or more days, your insurance company can cancel your policy for only the following reasons:
  • If your insurance company cancels your policy, they must refund any unused premiums. Your policy will tell you how the insurance company will figure out (calculate) the premium amount that will be refunded back to you.
  • Your insurance company can’t cancel a liability insurance policy:
    • If it has been renewed or continued.

      or

    • If it is 61 days from when the policy started, and it is the first policy period.

Texas Insurance Code: 551.002, 551.052 – 551.054, 551.104

If your insurance company does not want to renew your policy:

If your insurance company doesn’t want to renew your policy, they must send you a written notice.

  • The notice must tell you the reasons they don’t want to renew your policy.
  • The notice must be sent at least 60 days before the date the policy ends, unless your business is a condominium association.
  • If your business is a condominium association, the notice must be sent at least 30 days before the date the policy ends to:
    • The person named on the policy.

      and

    • Each unit owner who was given proof of insurance (certificate).
  • If the company doesn’t send you a written notice by a deadline listed above, the policy will be active for 61 days after the notice is mailed or delivered. You still must pay the premiums.

If your insurance company pays a claim to another person or party:

  • Your insurance company must:
    • Pay claims you are legally responsible for.
    • Defend you in court, if needed.
  • The company must send you a written notice:
    • If they offer to settle a claim against you. The notice must be sent no later than 10 days after the first offer is made.
    • If they settle a claim against you. The notice must be sent no later than 30 days after the claim is settled.

Texas Insurance Code: 542.153

If you have a problem with an insurance company:

  • If you have a problem with a claim filed with an insurance company, call them first.
  • If you can’t work out the issue, the Texas Department of Insurance may be able to help.

Texas Insurance Code: 521.005

Consumer rights for commercial liability insurance (2024)

FAQs

What does a commercial general liability policy provide coverage for? ›

A Commercial General Liability (CGL) policy protects your business from financial loss should you be liable for property damage or personal and advertising injury caused by your services, business operations or your employees.

What is legal liability commercial insurance? ›

Legal Liability or Fire Legal Liability – Covers your legal liability for loss or damage to real and personal property of others as the result of your negligent acts and/or omissions. The loss or damage must be caused by a covered peril (including loss of use).

Which is not covered under the commercial property insurance? ›

Wear and Tear Exclusions: Normal wear and tear of property is typically not covered by commercial property insurance policies. It's important to properly maintain your property to avoid potential claims being denied due to wear and tear.

Can you cancel commercial insurance at any time? ›

Most providers allow policyholders to cancel insurance at any time. However, some policies carry early cancellation penalties.

Who is an insured under a commercial general liability policy? ›

Individual: Named individual and their spouse. Partnership or Joint Venture: Named partnership, named joint venture, partners, members, and their spouse. Limited Liability Company: Named LLC, members, and managers. Organization (Corporation): Named entity, executive officers, directors, and stockholders.

What does general liability insurance protect against? ›

Also known as business liability insurance, general liability insurance protects you and your business from “general” claims involving bodily injuries and property damage. Almost every business has a need for general liability insurance.

What are the common policy conditions in commercial property insurance includes? ›

These refer to the obligations and rights of the insurance company and the insured. Common conditions apply to every type of coverage on a CPP. This includes Examination of Books and Records, Transfer of Rights and Duties, Cancellation, Policy Changes, and Premiums.

What is not covered in a commercial package policy? ›

Commercial package policies can't include certain items like workers' compensation or directors-and-officers insurance. Workers' compensation insurance is required by law and must be purchased as a separate policy. Directors-and-officers policies are necessary for non-profit organizations.

Who is covered under commercial insurance? ›

If your business property, employee, or client experiences an accident, injury, problem, or event during business operations, it will be covered by commercial insurance.

How do I cancel liability insurance? ›

Most major companies simply ask that policyholders speak with an insurance agent to cancel. The phone number likely will be found on your insurance card, as well as on the company's website or app.

When can a customer cancel their insurance policy? ›

As a financial product, car insurance policies are legally required to come with a 'cooling-off period', which gives you the right to cancel no-questions-asked during the first 14 days.

How do you request to terminate an insurance contract? ›

Contacting your insurer's representative, or your Provider Relations Representative (if they have one), is an effective way to do this. Once you have your contract, locate the section on terminations to find the exact requirements. Some things you need to know are: Do you need to send a certified letter?

What do commercial general liability policies provide coverage for quizlet? ›

CGL coverage is provided for the insured's legal liability for bodily injury or property damage arising out of the insured's premises or the insured's operations. -Covered occurrences must take place during the policy period and within the coverage territory.

What is Coverage A of the Commercial General Liability Coverage Form? ›

(2) of COVERAGE A – BODILY INJURY AND PROPERTY DAMAGE LIABILITY (Section I – Coverages), such payments will not be deemed to be damages for "bodily injury" and "property damage" and will not reduce the limits of insurance.

Does commercial general liability insurance cover product liability? ›

Product liability insurance provides protection for legal liability arising from bodily injury or property damage related to the manufacture and sale of products. Comprehensive General Liability (CGL) policies generally provide coverage for product liability under the “products hazard” provision.

Is commercial general liability the same as umbrella? ›

When looking at the two coverage plans, it is important to know that Umbrella Liability is not simply separate from, but rather it is in addition to Commercial General Liability. That is, Commercial General Liability provides basic business coverage, as a coat would in cold weather.

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