Consumer protection (2024)

FAQs

Consumer protection? ›

Call. Consumer Service Center Hotline (973) 504-6200. Toll free (NJ only) (800) 242-5846.

Consumer protection laws are made to protect consumers from fraudulent business practices, defective products, and dangerous goods and services.

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...

Consumer protection laws safeguard purchasers of goods and services against defective products and deceptive, fraudulent business practices.

The New Jersey Consumer Fraud Act

The Consumer Fraud Act prohibits merchants, sales people and contractors from using deceptive practices in the sales of goods or services to consumers. The deceptive practice need not be explicit - it can be an omission of information.

File a complaint with government or consumer programs

File a complaint with your local consumer protection office. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve complaints against companies. If you think you may have experienced a scam, report it to the FTC.

Satisfactory quality: The product shouldn't be damaged or faulty when you receive it. Fit for purpose: You should be able to use it for what the seller says it will do (its purpose), whether that's their statement when you buy it, or an answer to your question.

California Attorney General's Office. File a complaint online at http://oag.ca.gov/. The Better Business Bureau. Go to www.bbb.org, or consult your phone directory for a local office.

These cases can involve fraud, scams, identity theft, false advertising, privacy violations, anti-competitive behavior and more. The Legal Library has detailed information about cases we have brought in federal court or through our internal administrative process, called an adjudicative proceeding.

The FTC uses reports like yours to investigate and bring cases against fraud, scams, and bad business practices, but can't resolve reports on behalf of individuals. But we will share your report with more than 2,800 law enforcement partners.

What are the 7 consumer bills of rights? ›

Every consumer has four fundamental rights: the right to safety, the right to choose, the right to be heard, and the right to be informed. Four additional rights were later added: the right to redress, the right to consumer education, the right to service, and the right to a healthy and sustainable environment.

The California Consumer Financial Protection Law gives the Department new tools to better protect consumers from unlawful, unfair, deceptive, and abusive practices.

We need to ensure that the agencies responsible for protecting consumers—such as the Consumer Product Safety Commission and the Food and Drug Administration—have the necessary authority and resources to perform their important duties.

Beginning January 1, 2022, the new Federal No Surprises Act will govern self-funded surprise bill claims that have not opted into NJ law and those fully insured claims for services not covered by the NJ Surprise Bill Act, such as post-stabilization care.

Housed in the Attorney General's Office, the Division of Consumer Affairs (DCA) enforces the New Jersey Consumer Fraud Act—one of the broadest consumer protection laws in the country.

In line with a growing trend among comprehensive state consumer privacy laws, the New Jersey Data Privacy Act will require controllers to receive and effectuate user-selected universal opt-out mechanisms (starting July 15, 2025) and provide consumers the right to appeal decisions.

The right to know about the personal information a business collects about them and how it is used and shared; The right to delete personal information collected from them (with some exceptions); The right to opt-out of the sale or sharing of their personal information; and.

3.3 Regulation 3 contains a general prohibition of unfair commercial practices. it materially distorts, or is likely to materially distort, the economic behaviour of the average consumer.